During normal times, managers often make decisions based on their knowledge and experience; analysis of data to varying degrees informs that decision-making process. Circumstances change at an easily manageable pace, errors in judgment can be corrected, and the impact of those poor choices is often insignificant. During a healthcare crisis, however, the cost of being wrong is exponential.
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To survive, provider organizations must quickly restore their previous revenue streams while preparing for the potential next waves of the pandemic. Successful recovery for these organizations is not represented by a return to the old ways of providing services.
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Data informs our decision making, hopefully leading us to better choices. But in the end, it is us humans who choose.
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No country will be fully safe until all citizens are vaccinated. This is the only way to achieve a high enough level of heard immunity to halt the pandemic.
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Will Americans allow themselves to be tracked via their mobile phones, credit card transactions, and CCTV video to halt the pandemic? How much privacy will Americans give up to return to a semblance of normal?
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Gut feelings and “I think” or “I believe” no longer carry weight. The regular use of data by decision makers will hopefully be one that helps prevent a crisis of this magnitude from occurring again.
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With our focus on what is happening in New York, many are missing what is happening elsewhere.
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I hope that the general public, while rooting for the people of NYC, understand that their own fate depends upon them maintaining social distance, washing their hands, and obeying the advice of public officials.
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John Snow, the English physician whose work arguably helped to halt an 1854 London cholera epidemic, is considered one of the founders of modern epidemiology. Drawing on his knowledge of statistics, Snow decided to plot …
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In 1966, Avedis Donabedian proposed a conceptual model for examining health services and evaluating quality of care. The Donabedian model includes three pillars: structure, process, and outcomes. As organizations strive to excel in healthcare’s world …
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