While access to care is one of the key drivers of health equity, capacity management is the driver of access. Organizations that effectively manage capacity better serve patients. Resources are the centerpiece for capacity management. …
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NtC 5 – Quality and Safety: Two Sides of the Same Coin
Remember this old medical joke: the operation was successful, but the patient died? It has become a cliché that often characterizes business operations and military activities. The quip perfectly describes the relationship between quality and …
Continue readingNtC 4 – Healthcare Quality: I Know It When I See It
In a 1964 Supreme Court case, Justice Potter Steward wrote the majority opinion on whether a movie violated Ohio’s pornography laws. Potter wrote, “I shall not attempt further to define the kinds of material,” and …
Continue readingNtC 3 – A Hippocratic Code for the 21st Century
If Hippocrates lived today, he would put forward a basic set of ethical and behavioral guidelines – a code, if you will – by which healthcare ought to be practiced. Four simple tenets define the …
Continue readingNtC 2: While the World Changes Can Healthcare Keep Up?
In 1991 about 40% of the world’s population, or 2 billion people, lived in poverty. In 2022 the world’s population surpassed 8 billion, yet 1.75 billion people, or 25%, lived in poverty. With economic …
Continue readingNtC 1 – Navigating the Code: An Introduction
Many books review in painful detail the problems with the U.S. healthcare system, but few suggest incremental, easily implemented, and realistic solutions. It is doubtful that radically changing a $4 trillion, 19% of GDP health …
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