My nurse colleague with more than 20 years of experience in patient care started working at an ambulatory care clinic about two years ago. Soon after she joined, a large for-profit healthcare company purchased the …
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During normal times, managers often make decisions based on their knowledge and experience; analysis of data to varying degrees informs that decision-making process. Circumstances change at an easily manageable pace, errors in judgment can be corrected, and the impact of those poor choices is often insignificant. During a healthcare crisis, however, the cost of being wrong is exponential.
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Gut feelings and “I think” or “I believe” no longer carry weight. The regular use of data by decision makers will hopefully be one that helps prevent a crisis of this magnitude from occurring again.
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