Phase 2: Next Stop on Provider Road to Recovery

June 4, 2020
Image of masks with large COVID-19 words across the entire image

In Phase 2, businesses expand their services and modify their business practices (e.g., limited seating in restaurants). The COVID-19 disease incidence rate will plateau with a steady number of new cases reported daily. Although researchers are hard at work, we will not have a meaningful treatment or vaccine. As we enter Phase 2 of the pandemic, provider organizations should adjust to the changes in healthcare delivery to take advantage of the opportunities presented.

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When in Crisis Mode, Let Everyone Follow the Data

June 1, 2020
Open laptop with graphs

During normal times, managers often make decisions based on their knowledge and experience; analysis of data to varying degrees informs that decision-making process. Circumstances change at an easily manageable pace, errors in judgment can be corrected, and the impact of those poor choices is often insignificant. During a healthcare crisis, however, the cost of being wrong is exponential.

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Provider Road to Recovery: Phase 1

May 20, 2020
Road to recovery image of 4 phases

To survive, provider organizations must quickly restore their previous revenue streams while preparing for the potential next waves of the pandemic. Successful recovery for these organizations is not represented by a return to the old ways of providing services.

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Not the Time to Ease Up

April 5, 2020
Color-coded map of US

I hope that the general public, while rooting for the people of NYC, understand that their own fate depends upon them maintaining social distance, washing their hands, and obeying the advice of public officials.

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Believing is Seeing

February 21, 2019
Sunglasses on the ground

[DISPLAY_ULTIMATE_SOCIAL_ICONS] Data collection and its use surrounds us. Our mobile phones trace where we live, work, buy our groceries, and visit friends. Today’s trip to some online shopping sites shows me ads for puppies (my …

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EMRs: Are We There Yet?

March 13, 2018
racing bike handlebars

Despite the evolution and investment in EMRs over the past five decades, little evidence exists that all this digitization is making a difference in quality, safety, or cost.

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