While access to care is one of the key drivers of health equity, capacity management is the driver of access. Organizations that effectively manage capacity better serve patients. Resources are the centerpiece for capacity management. …
Continue readingTag: navigatingthecode
NtC 5 – Quality and Safety: Two Sides of the Same Coin
Remember this old medical joke: the operation was successful, but the patient died? It has become a cliché that often characterizes business operations and military activities. The quip perfectly describes the relationship between quality and …
Continue readingNtC 4 – Healthcare Quality: I Know It When I See It
In a 1964 Supreme Court case, Justice Potter Steward wrote the majority opinion on whether a movie violated Ohio’s pornography laws. Potter wrote, “I shall not attempt further to define the kinds of material,” and …
Continue readingNtC 2: While the World Changes Can Healthcare Keep Up?
In 1991 about 40% of the world’s population, or 2 billion people, lived in poverty. In 2022 the world’s population surpassed 8 billion, yet 1.75 billion people, or 25%, lived in poverty. With economic …
Continue reading