Remember this old medical joke: the operation was successful, but the patient died? It has become a cliché that often characterizes business operations and military activities. The quip perfectly describes the relationship between quality and …
Continue readingTag: processes
Enterprise Analytics: Data, Insight, Process Change, Repeat
In 1966, Avedis Donabedian proposed a conceptual model for examining health services and evaluating quality of care. The Donabedian model includes three pillars: structure, process, and outcomes. Structure represents the physical plant, equipment, and staff …
Continue reading3 Ways to Improve Return on IT Investment
he ACA evolved from tough negotiations among all healthcare stakeholders.
Continue reading