In episode 3 of this series, I shared the pillars of a new, expanded Hippocratic Code updated for today’s information-driven healthcare. The Code includes four mission-critical tenets: Quality care and patient safety, care access, outcomes, …
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With AI the Doctor Can See You Now
(Download a PDF of this article) As healthcare becomes increasingly complex and patient needs grow more diverse, patients demand more convenient, personalized, and efficient services. Improvement in physician appointment scheduling can improve patient satisfaction and …
Continue readingNtC 8: How Much is that PET Scan in the WIndow?
Anyone who has run a company knows that paying close attention to expenses is critical to the business’s long-term survival. Let’s take a coffee shop as an example. The owner must know the monthly rental …
Continue readingAnalytics Helps Maximize the Use of a Hospital’s Limited Assets
(Download a PDF of the article) Analytics has revolutionized how we approach various business and healthcare management. In healthcare, efficiently utilizing resources such as facilities, equipment, and staff is critical to providing the best medical …
Continue readingNtC 7: Isn’t It Really Just About the Outcome?
Ask any physician, and they will say that a positive outcome is, preferably, the successful treatment of a patient’s illness or the completion of the appropriate therapeutic intervention. A patient’s response will vary depending on …
Continue readingCan AI Reduce the EMR Documentation Burden on Physicians?
I asked ChatGPT (4.0) to write an article on AI’s benefits in populating electronic medical records using conversations between physicians and their patients. By requesting several “regenerations” of the responses, I could construct a more …
Continue readingMy Interview on HealthBiz with David E. Williams
The HealthBiz podcast features in-depth interviews on healthcare business, technology and policy with entrepreneurs and CEOs. Host David E. Williams is the president of the healthcare strategy consulting boutique Health Business Group, a board member …
Continue readingNtC 6: If You Want to Ensure Access, Focus on Capacity Management
While access to care is one of the key drivers of health equity, capacity management is the driver of access. Organizations that effectively manage capacity better serve patients. Resources are the centerpiece for capacity management. …
Continue readingHow AI Will Help Prevent Surgical Wound Infections
I asked ChatGPT (4.0) to write an article on the benefits of AI available to prevent surgical wound infections. By requesting several “regenerations” of the responses, I was able to construct from pieces of each …
Continue readingNtC 5 – Quality and Safety: Two Sides of the Same Coin
Remember this old medical joke: the operation was successful, but the patient died? It has become a cliché that often characterizes business operations and military activities. The quip perfectly describes the relationship between quality and …
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