Articles, HDM, Online March 22, 2017

3 Ways to Improve Return on IT Investment

by Barry P Chaiken, MD

This past February, the President announced that the delivery of healthcare to America’s 300 million residents embraced more complexity than he previously realized. Only a few days before, at the annual HIMSS conference in Orlando, former Speaker of the House John Boehner cast doubt on the ability of the President and Congress to repeal the Affordable Care Act (ACA) because of the disruption such a repeal would bring to the healthcare delivery system.

The ACA evolved from tough negotiations among all healthcare stakeholders, including physicians, provider organizations, life science companies, payers and technology vendors. Such negotiations led to rules and incentives, both intelligent and imperfect.

For the healthcare industry to obtain meaningful value from its investment in healthcare IT while addressing some of the financial shortcomings of the ACA, healthcare IT leadership needs to focus on three areas—processes and workflows, user experience/user interface (UX/UI) and analytics.

Excerpts from: 3 Ways to Improve the Return on IT Investments. Health Data Management, March 20, 2017

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