Think Like a Retailer

Think Like a Retailer

It is all about the consumer. With more than 68% of the U.S. economy driven by consumer spending, retailers clearly know how to identify and motivate consumers to take action (YCharts). Techniques and information technology tools utilized by these organizations offer...
A Symphony of Evidence-based Staffing

A Symphony of Evidence-based Staffing

For more than 100 years, the Boston Symphony Orchestra (BSO) entertained audiences in Symphony Hall, one of the finest musical halls in the world. As information technology advanced, the BSO deployed numerous systems to manage ticketing, payroll, and personnel...
Railroads, Weed and EMRs

Railroads, Weed and EMRs

As independent companies built railroad lines in the 19th century, each company chose a different gauge—the distance between the inner rails—for their track. As the railway industry first grew out of the need to transport mined materials, most early railroad companies...