Strategic Operational Plans

Strategic Operational Plans

Standing up in a canoe is hard enough. Standing up in two canoes with one foot in each while traveling through Class 4 rapids is mind-boggling. Class 4 rapids are defined as “intense, powerful but predictable rapids requiring precise boat handling in turbulent water....
Still Babbling

Still Babbling

Update: In the more than seven years since I wrote this article, healthcare information technology tools continue to struggle to achieve robust interoperability. Fortunately, through efforts of the Office of the National Coordinator for Healthcare Information...
Think Like a Retailer

Think Like a Retailer

It is all about the consumer. With more than 68% of the U.S. economy driven by consumer spending, retailers clearly know how to identify and motivate consumers to take action (YCharts). Techniques and information technology tools utilized by these organizations offer...
Railroads, Weed and EMRs

Railroads, Weed and EMRs

As independent companies built railroad lines in the 19th century, each company chose a different gauge—the distance between the inner rails—for their track. As the railway industry first grew out of the need to transport mined materials, most early railroad companies...