Why Things Matter

Why Things Matter

Compared to automobiles made just a few years ago, new ones provide an amazing driving experience. Expanding beyond the CD changer and iPod® dongle, automobiles now integrate our smartphones and use voice recognition technology, allowing drivers to keep their hands on...
Using Patient Acuity to Drive Healthflow

Using Patient Acuity to Drive Healthflow

As decreasing reimbursement rates continue to flog hospital budgets, organizations struggle to find ways to reduce their costs. As labor represents approximately 60% of hospital expenditures, staffing remains a prime target for reductions. While the options to reduce...
How to Keep Score

How to Keep Score

In this age of Yelp, TripAdvisor, and Amazon, product reviews greatly influence the items consumers purchase. Anyone who regularly buys online understands over time the validity of various product reviews and learns how to apply a personal algorithm to cut through to...
Patient Driven Staffing Levels

Patient Driven Staffing Levels

For more than 50 years, the Boston Ballet entertained audiences around the world with classical dance such as Swan Lake and the Nutcracker. As information technology advanced, the Boston Ballet deployed numerous systems to manage ticketing, payroll and personnel...